Terms of use

Spend $99 or more on Smartwool.ca and receive a Thermal Merino Reversible Cuffed Beanie, a $40 value. Offer valid from February 22nd, 2024, while quantities last.

Strava Snowsport x Smartwool Challenge

I. OVERVIEW OF OFFER

The Strava Snowsport x Smartwool Challenge (“Challenge”) involves participating in one or more of qualifying athletic activities** for a total of at least (5) hours between 12:00:00 AM MST on 1/1/2024 and 11:59:00 PM MST 3/31/2024. Beginning 1/1/2024 at or after 12:01 a.m. Mountain Standard Time (MST), go to the Challenge Gallery in the Explore tab or in the Feed area of the Strava App (as defined below) and select Challenge.

** Qualifying Activities: Alpine Ski, Backcountry Ski, Ice Skate, Nordic Ski, Snowboard, Snowshoe.

If you complete the Challenge, as recorded by the Strava App, you will receive a “completion badge” as well as a coupon code good for $20 off a single order with a purchase transaction amount of $150 or more at www.smartwool.ca. By accepting the coupon code, you represent and warrant that you completed the Challenge as set forth in the Strava App.

II. ELIGIBILITY

Offer is only available to legal Canadian residents, 18 years of age or older, who have the Strava GPS Cycling and Running App installed on their mobile device (“Strava App”). Both free and paid subscriptions to the Strava App qualify for the Offer and the type of subscription will not affect one’s ability to participate in the Offer.

Smartwool and other VF Corp. employees as well as participants in Smartwool’s Pro Purchase Program are not eligible for this Offer.

III. WARNING & RELEASE

BEFORE ENGAGING IN THE CHALLENGE, IT IS STRONGLY RECOMMENDED THAT YOU CONSULT WITH A PHYSICIAN OR HEALTH CARE PROFESSIONAL TO CONFIRM THAT YOU ARE IN SUITABLE PHYSICAL CONDITION TO DO SO. IN ELECTING TO ENGAGE IN THE CHALLENGE, YOU UNDERSTAND AND AGREE THAT EACH OF THE QUALIFYING ATHLETIC ACTIVITIES (AS DEFINED ABOVE) CARRIES AN INHERENT RISK OF INJURY OR EVEN DEATH (BY WAY OF EXAMPLE ONLY, SLIPS, FALLS, INJURY DUE TO THE EFFECTS OF WEATHER CONDITIONS, ANIMALS/INSECTS, OTHER PERSONS AND ROCKS, UNEVEN GROUND, WATER AND OTHER PHYSICAL HAZARDS) AND, TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE SMARTWOOL, A DIVISION OF VF OUTDOOR, LLC (ALSO REFERRED TO AS “SPONSOR”) AND STRAVA, INC. FROM LIABILITY FOR SAME UNDER ANY LEGAL THEORY.

IF YOU HAVE ANY DOUBTS AS TO YOUR ABILITY TO PARTICIPATE IN ANY QUALIFYING ATHLETIC ACTIVITY THAT IS PART OF THE CHALLENGE OR DO NOT ACCEPT THE RISK OF INJURY/DEATH IN CONJUNCTION THEREWITH, YOU ARE ADVISED NOT TO DO SO. AND, IF YOU ARE NOT COMFORTABLE IN PARTICIPATING IN ANY OF THE QUALIFYING ATHLETIC ACTIVITIES, YOU ARE ADVISED NOT TO TAKE PART IN THE CHALLENGE OR THIS OFFER.

BY PARTICIPATING, YOU RELEASE AND AGREE TO HOLD HARMLESS SPONSOR AND STRAVA, INC.; THEIR RESPECTIVE PARENT COMPANIES, DIVISIONS, SUBSIDIARIES AND AFFILIATED COMPANIES; ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS AND REPRESENTATIVES (COLLECTIVELY, THE “RELEASED PARTIES”) FROM AND AGAINST ANY AND ALL CLAIMS, EXPENSES AND LIABILITY, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, DAMAGES, OR INJURY OF ANY KIND TO PERSONS AND PROPERTY, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE, OR DEATH OR PERSONAL INJURY ARISING OUT OF OR RELATING TO SUCH PARTICIPATION IN THE OFFER; AND INDEMNIFY, DEFEND AND HOLD HARMLESS THE RELEASED PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, EXPENSES, AND LIABILITIES (INCLUDING REASONABLE ATTORNEYS’ FEES) ARISING OUT OF OR RELATING TO YOUR PARTICIPATION IN THE OFFER.

IV. COUPON CODE

After completion of the Challenge, Strava, Inc. will send you a notification via e-mail at the e-mail address on file with Strava, Inc. Click on the link in the e-mail and complete the registration form with all required information, including your name and e-mail address. You will thereafter receive a notification via e-mail from Sponsor with the coupon code.

To redeem, enter coupon code at checkout and click “Apply A Promo Code.”

Coupon code valid until 4/30/2024 at 11:59 p.m. MST and is valid only for one-time use at www.smartwool.ca. Not valid at any 3rd party retail store or website selling Smartwool products. Discount calculated pre-tax and excludes expedited shipping. $20 discount is good on a single order with a purchase transaction amount of $150 or more on www.smartwool.ca. This offer cannot be combined with any promo codes, coupons, offers or discounts except for free shipping with purchase of Smartwool products totaling $49.99 or more.

Coupon code is good only for original recipient of same (i.e., individual who completed Challenge) and is NOT transferable. Sponsor reserves the right to verify identity of an individual before honoring coupon code; this and all decisions of Sponsor are final and binding. All purchases are subject to terms and conditions of www.smartwool.ca.

Sponsor not responsible if the coupon code is lost, stolen, destroyed or used without recipient’s permission or for technological failure/error/malfunction of any kind (regarding redemption of coupon code, participating in Challenge or otherwise involved in participating in the Offer). Remaining balance of purchase must be paid using another form of payment.

Coupon code cannot be redeemed for cash or applied as payment to any account. Coupon code is not transferable and not to be republished. No price adjustment allowed on previous purchases, product returns/exchanges or purchases made without use of the coupon code.

Maximum of one (1) coupon code per person.

V. ADDITIONAL CONDITIONS

Strava, Inc. will only provide “completion badge” and Sponsor will only provide the $20 off coupon code if the Strava App determines that the user engaged in one or more of qualifying athletic activities (as defined above) for (5) hours between 1/1/2024 and 3/31/2024. Strava, Inc.’s determination of user’s completion of the Challenge is final and binding in all respects, with Sponsor relying on the accuracy of same as to implementation of the Offer. Sponsor disclaims any and all liability under any legal theory for the operation of Strava App and/or Strava, Inc.’s determination that a given user has (or has not) completed the Challenge. Any attempt by an individual to undermine the operation of the Strava App or this Offer, including but not limited to any misrepresentation or deception of any kind as to whether he/she/they actually completed the Challenge will result in disqualification from the Offer, voiding of any coupon code provided to such individual (with such individual being responsible for the entire price of all Smartwool merchandise products purchased using coupon code) and possible legal sanctions.

Consumer is solely responsible for wireless Internet access fees and/or other charges imposed by wireless carrier.

Information collected from participants is subject to the Sponsor’s Privacy Policy, which is available at: https://smartwool.ca/en/privacy-policy.html as well as Strava, Inc.’s Privacy Policy, which is available at https://www.strava.com/legal/privacy.

No variance from these terms and conditions allowed except as required by law. Void where prohibited, taxed or restricted. Offer subject to change at any time without notice.

SPONSOR: Smartwool, a division of VF Outdoor, LLC, Denver, CO 80202.

Website Terms and Conditions

This website is operated by our authorised 3rd party service provider NEON DB Corp. and its related entities (“Smartwool, a VF Company”). In these Website Terms of Use (“Terms”), the expressions “we”, “us” and “our” refer to the members of the Smartwool, a VF Company.

This website is operated by our authorised 3rd party service provider NEON DB Corp. and its related entities (“Smartwool, a VF Company”). In these Website Terms of Use (“Terms”), the expressions “we”, “us” and “our” refer to the members of the Smartwool, a VF Company.

Acknowledgement and Acceptance

Your use of this website, and any services provided through it (“Services”), are subject to these Terms and all applicable Canadian laws. By accessing and interacting with this website or using the Services, you accept these Terms. If you do not agree, you must refrain from accessing and browsing this website or using any of the Services. Without limiting our other rights and remedies we may refuse to supply any product or Service, and we may deny access to this website, to anyone who breaches these Terms.

All rights not expressly granted to you in these Terms are reserved.

We may amend these Terms at any time without notice to you, and it is your responsibility to monitor this website for changes. Amendments will come into effect from the date they are published on this website. The updated version of these Terms will supersede all prior versions. You can view the most current version of these Terms at any time by visiting this page.

Access and Use of Material on this Website

Your access to this website and the Services is on the following terms:

  • You may only access and use this website and the Services in accordance with these Terms;
  • You may only access parts of this website that are designated for unrestricted public access;
  • You may only access other parts of this website if we have expressly given you permission to do so, but then only for the purposes, and in the manner, permitted;
  • If we give you a password to access any part of this website or any Services, you must keep that password confidential and not disclose it to any other person. Nor may you permit any other person to use that password. You must change your password regularly. Further you must change it immediately if you believe that it has become known to any other person;
  • You must follow our instructions when using the Services, and comply with any specific terms that we publish on this website or that we give you regarding the Services from time to time;
  • You must make sure all information and instructions that you give us are true, correct and complete, and that you are authorised to provide the information and instructions;
  • You may only save a local copy of, or print material posted on this website for your own information or research, or to inform others about this website;
  • You may not reproduce, duplicate, copy, sell, re-sell, adapt, transmit in any form by any process (graphic, electronic or mechanical, including further copying, recording, or caching by a storage or information retrieval system, or download accelerator) or otherwise exploit any part of this website for any commercial purpose;
  • You must not post or transmit to this website any illegal, threatening, abusive, defamatory, obscene or indecent information or material of any kind, or encourage any other person to do so;
  • You must not knowingly post or transmit or permit the posting or transmission of any material to this website which contains a virus;
  • You must not post or transmit any material to this website which breaches any laws relating to a person's right to privacy or the export of personal information, or personal information about another person without their consent;
  • You must take your own precautions to ensure that whatever you select from this website is free of viruses or anything else that may interfere with your or any third party's computer systems.
  • We also reserve the right to refuse access or edit or delete material posted by you in contravention of these Terms.

Products that we sell

Our products shown may be purchased online.

Shopping Terms and Conditions

We provide customers a convenient and secure online shopping experience.

We currently accept payment using MasterCard, Visa, or our Gift card transaction facility. You are welcome to pay using your Paypal account, or using Sezzle.

You have the option to create an account through our website which will allow you to save your delivery address details, saving you the effort of entering these details each time you checkout.

For online purchases made as a ‘Guest’ customer, we are only able to arrange an exchange by creating an ‘Online Account’. Unless we are instructed otherwise, we will create an ‘Online Account’ for all ‘Guest’ customer exchanges. Alternatively, we can arrange a refund via the original payment method, so that another ‘Guest’ purchase can be placed independently.

Pricing

All prices in the shopping areas are in Canadian dollars (CAD$). All prices are correct at time of publication; however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Not all items or promotions are available online. All offers and items are subject to availability at the advertised price.

We reserve the right to withdraw any product from sale without notice, for any reason. However for various reasons, that product might still appear on our website for a period of time after that withdrawal. We make no undertaking that a product shown on this website will be available for purchase online at all stores or at a specific store.

All product prices stated on this website excludes applicable taxes.

Payment processing

When an order is submitted your selected payment method will be debited. All items on your order will prepared for despatch to your nominated shipping address. If we cannot supply the items requested we will then process a refund to the value of the non-supplied items. An email confirmation of the refund will be sent to your email address supplied on the initiating order.

The card issuer or payment method controls the timing of returned funds. Please contact your card issuer/payment provider for details.

Card transactions may be routinely subject to fraud management checks, to help protect our customers and reduce our exposure to fraud. Orders which meet pre-defined criteria will be held for approval before the funds are withdrawn from a customer’s account and the order subsequently released. Orders will be accepted once we are satisfied the transaction can be confirmed as legitimate. We reserve the right to reject any order where the customer is unable to verify their payment method or respond to any reasonable concerns. This adds an additional layer of protection and reassurance for our customers but may result in a delay in order completion if we are unable to contact you.

Website and Credit Card Security

We take website and credit card security extremely seriously and always endeavour to provide a secure safe platform on which to conduct online transactions. No credit card data is ever stored by us.

Contact Details

If you have any queries regarding shopping with us, please email customerservice@smartwool.ca

Children

No one under the age of 16 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on our websites.

Disclaimers

We will endeavour to ensure that information provided through this website is accurate and current. However we cannot, and do not, represent or warrant the accuracy, adequacy, completeness of information on this website or that it is up to date. For example (but without limitation):

  • Prices and colours of products may change, and all products are subject to availability;
  • Variations to products may occur from time to time for various reasons (including changes in seasonal range, or product specifications);
  • Despite every effort to accurately duplicate each product's colours on our website, they are intended as a guide only and actual colours may vary. The colours you see online will also depend on your screen display and settings, therefore, we cannot guarantee that your monitor's display of any image will accurately reflect the colour of the product on delivery;
  • Description of products are summaries only (with further information available on request to us); and
  • Due to technical or human error, information may be recorded incorrectly or omitted.
  • We do not accept responsibility for any loss suffered as a result of reliance on the accuracy, adequacy, completeness or currency of information on this website.
  • We do not warrant that access to this website will be uninterrupted or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses, bugs or anything similar that may impact the functionality, accuracy and/or reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.
  • You acknowledge that despite reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of the information on your computer or this website.
  • We do not accept any responsibility or liability for any losses that you may sustain as a result of any such activity.

Liability and Limitation

We are committed to consumer guarantees under Canadian Consumer Law. This means we will assist you if goods:

  • are or become faulty through no fault of your own;
  • have defects that were not obvious or we did not bring to your attention.
  • However, you may be asked to provide your receipt as proof of purchase. You may also be asked to demonstrate that the problem with the goods was not your fault.
  • To the fullest extent permissible at law, we disclaim all responsibility for any damages or losses (including, without limitation, financial loss, damages for loss in business projects, loss of profits or other economic losses) whether arising in contract, tort or otherwise from the use of, or inability to use, this website, the Services or any material appearing on this website, or from any action or decision taken as a result of using this website, the Services or any such material.

Third Party Websites

We are not responsible for any information that does not originate directly from us, for any links we provide to third party sites (“Third Party Websites”), or for information or goods or services at or accessible from those Third Party Websites. This includes the content of third-party advertisements appearing on this website and links to Third Party Websites. These are provided for convenience only and may not remain current or maintained. The appearance of advertisements for third parties or links to Third Party Websites on this website is not to be construed as an endorsement, approval, recommendation or preference by us of the owners or operators of those Third Party Websites, or of any information, goods or services referred to or offered on those sites or otherwise posted on this website. Responsibility for any of that content rests solely with those third parties.

Intellectual Property Rights

The content displayed on this website is protected by copyright by international conventions globally. You acknowledge and agree that all copyright and other intellectual property rights that may subsist in the content available through this website including text, images, graphics, photographs, video, logos, sounds, layout, designs, software and source code belong to us (or, where relevant, to our licensors). Except as permitted by these Terms, or with our prior written permission, you may not, in any form or by any means:

  • Use this website or any information or other material from this website, including any information about products or services obtained from any part of this website, for any commercial purpose;
  • Remove any copyright, trade mark or any other intellectual property notice from any material accessible on this website; or
  • Copy, adapt, modify, store, distribute, print, display, perform, publish, transmit, alter or tamper with in any way, or otherwise use, any material contained in any part of this website (except as expressly permitted in these Terms).

Except where otherwise specified, any word or logo to which the "™" symbol is attached is a trademark, and any to which the “®” mark is attached is a registered trade mark. If you use our trademarks, you must include a statement attributing ownership of that trade mark to us. Any other trademarks we use are used with the permission of their respective owners.

Termination or Suspension

We may at any time and without notice:

Change the format and content of this website and/or any Services;

  • Stop providing, suspend or restrict your access to this website or any Service if you do not comply with any obligation you have to us (whether under these Terms or otherwise); or
  • Stop providing or suspend the operation of this website and/or the Services (in whole or in part). No such action will affect any of our rights or your responsibilities under these Terms or otherwise, including any disclaimer.

Privacy

As a visitor to our website, please refer to the terms of our Privacy Statement for information about how we handle your personal information.