Every single item we make, from lifestyle socks to our most technical base layers, comes with our 100% Satisfaction Guarantee. The Smartwool Promise
Smartwool sock merino

The Smartwool Promise

We stand behind everything we make. We promise to make our products with incredible attention to comfort, fit, and durability—because we want you to love our gear as much as we do.

And we want our products to be able to support all of your adventures, from exploring new cities to summiting new mountains. So if, for any reason, you aren’t completely happy with your Smartwool® gear within two years of purchasing, we’ll get you into some new gear. No problem.

Canada Smartwool Guarantee Information:

An authorization number is required for all Canadian Guarantee claims. To obtain your authorization number, send us an email at with us a picture of your Smartwool product (overall and problem area), a model name/size, a picture of your receipt, your full name/address/phone number and we’ll initiate the warranty process for your claim

Mailing Address:
Smartwool Canada
3260 Rue Guennette
Saint-Laurent, QC
H4S 2G5