The Smartwool Promise
We stand behind everything we make. We promise to make our products with incredible attention to comfort, fit, and durability—because we want you to love our gear as much as we do.
And we want our products to be able to support all of your adventures, from exploring new cities to summiting new mountains. So if, for any reason, you aren’t completely happy with your Smartwool® gear within two years of purchasing, we’ll take it back. No problem.
Canada Smartwool Guarantee Information:
An authorization number is required for all Canadian Guarantee claims. To receive your authorization number, please contact our Canada Smartwool Warranty Team at 1-844-768-9665 or email firstname.lastname@example.org.
Warranty department hours:
Monday–Friday, 8:30 a.m. – 6:00 p.m. EST
3260 Rue Guennette